One of the questions we are asked by many small organisations is…
What benefits will ISO 9001:2015 bring to our organisation?
An ISO 9001 certified quality management system can provide a whole range of benefits.
You have consistent, repeatable processes and a common, understood system. So that means your people are clear about what to do and how you want it done. They don’t spend time making things up, finding things out, reinventing wheels, or duplicating effort.
Leadership – Better management control and reporting – you know how your business is doing.
Performance Measurement – Your business functions in a disciplined way: no matter what happens (well, nearly) you have a systematic way of handling it.
Managing risk – You have fewer problems with failures in service or product quality.
Enhancing continuous improvement – As you get better at quality management, you spend more and more time on improving rather than fixing or reacting.
You often gain more or better business, because you can sell to new markets or having the endorsement distinguishes you in the marketplace.
You know more quickly if things are going wrong, and where.
You stop spending money or wasting time on the same old problems – many problems have been resolved permanently. If another crops up, you have the skills and methods to identify & resolve it faster.
Implementation soon pays for itself in the cost-effective savings your organisation can make and the increase of business that may be on offer from a wider customer base.